Order a myki card. You are here: Home. There is another Hub on the ground floor of the PTV headquarters building at 750 Collins Street, Docklands, about 500 metres from Southern Cross station. start over In the meantime, if they want to travel they have to buy another card and put money on it. has anyone ever appealed a fine? document.links = document.getElementsByTagName('a'); However, you are not allowed to share your card if Myki Pass is loaded on it. .podcast-banner.show_mobile { color: yellow!important; Does Myki Money always give me the best fare? and that allowed me to find housing with a fellow student. There have been a number of instances of people mistakenly touching on at the blue Myki Check machines, rather than the actual Myki card readers, and then being fined for not having touched on. What a big help that is for those doing it hard. Manage and Provide parental control when needed Even regular public transport users can strike problems. So I got on the tram for the first time today, and sat down. If you are contesting the fine, unless the Department agrees to withdraw, the matter will not be determined on the first day in Court. There are more details on how to set it up on the PTV web site. display: none; Cloudflare Ray ID: 7a2aca1c3965c2b6 Note: Some increases in this allowance were made on 1 January 2016. ( function( w, d, s, l, i ) { Violations like not carrying a valid myki with you as you travel or not touching on and off at a myki reader are fare evasionalso known as myki fines. You might suggest to the officer that the machine could be faulty, but that does not bode well. Station exits during the evening peak have become congested as train-loads of people queue to touch off. Maybe we accidentally forget to touch on or off, or maybe our phone battery dies, and we're unable to top up our myki card before boarding. I was done for. The thought of that fat little summons document, with its detailed account of my poorly executed escape attempt, triggered my gag reflex. If you were suffering from drug addiction or mental illness, you must be able to show that, as a result of drug addiction or mental illness, you either didnt understand or could not control the reason for receiving the fine. Melbournes much maligned touch on/touch off (sometimes, not always) ticketing system continues to operate in the city, despite all empirical evidence suggesting that its fully cooked. All states should follow the new Labor government in Sth Australia who have made ALL public transport free for pensioners 24/7. Did you try to use an alternative Myki machine to top up or touch on if yours wasnt working? w[ l ].push( { Forget about CCTV, they really arent going to waste manpower and . That idea is widespread but completely false. s.type = 'text/javascript'; var change_link = false; The governments decision not to include single-use tickets as an option might have speeded-up bus operations, but that is at the expense of occasional users who do not have a Myki, or passengers who have forgotten to have their Myki with them. oldonload(); ); If you are issued with a fine, you have lots of legal options (see the link below) importantly dont panic, you can always get more time to deal with it and worst case (if you dont have the money) you can ask for a payment plan; and. You do realised that thanks to the previous AO's good/lax mood, you've only been fined this time? Request that the compensation amount is added to a different Myki card, such as a family members card, or a second card that you use. Passes on Mobile Myki can only be for 7, 28, 30, 31, 35, 40, 60 or 365 days. myki validated at the beginning of a trip At this point I wished I had. Note: Fares increased by an average of 2.35 on 1 January 2022. It does all the basics, including unlimited syncing across devices, without making you choose between a no-cost and a. You can use it to create an adult or concession virtual Myki card on your phone. You arrive at Flinders Street Station, only to find that you can't pass through the myki gates, because your card has not been touched on. If you were eligible for a concession card at the time you were fined, and you have not received a myki fine or official warning in the past 3 years, you can submit a request for internal review on the basis of exceptional circumstances. See here for more detailed terms and conditions. What are myki fines? You can see full details of the offer here. You can apply for a refund of a partly-used Myki Pass or an unused Myki Pass, as well as unused Myki Money. } )( window, document, 'script', 'dataLayer', 'GTM-W5PMGDG' ); I used to catch a train into the cbd every day for work and this particular morning I topped up just before I left home. It was a 35 degree day, and I had to dress conservatively for the courts. Forgot to touch off? Unfortunately were not expecting this on Myki any time soon. Other V/Line passengers can purchase a 365-day Myki Pass at a heavily discounted rate, which includes up to 40 days free travel. Were working to restore it. This option is on the form. } Did you, before, during and after travelling, take all reasonable steps to obtain a valid ticket? Whatever it is, these little things happen from time to time and usually aren't a big issue. Their telling vests, embarrassing undercover outfits, and those Myki-checking devices which are always brandished and holstered like weapons (this is completely normal and fine). The Public Transport Ombudsman will assess your complaint and discuss options for resolution with you, which in the past has included being paid $75 or less as a gesture of goodwill, or an explanation. You can then see what Android version you're on. Mobile Myki should work on all Myki readers on stations, trams and buses, but it doesnt work with Myki vending machines, nor on Myki Quick Top-up machines. Forgot your concession card? "Then they should say to the public transport officer, 'I'm going to record this conversation'.". Do you touch on and off with myki? Did you know that if you bought a ticket, topped it up, and attempted to touch on, but still had your card read as touched off when inspectors check it, that that counts as taking all reasonable stepsto obtain a ticket? PTUA members who are regular public transport users can buy discounted Yearly tickets, at about 9% off the retail price, and that includes a free Myki card. Fines are funny things. In Victoria, it is illegal to record a conversation covertly. Does the PTUA provide discounted Yearly tickets under the Commuter Club scheme? You should obtain legal advice before going to court to challenge your fine, especially if you are planning on pleading not guilty. The MyKi Touch smartwatch comes with a soft, silicone, antibacterial, removable strap in different colors. As Im about to move into my permanent house and I might miss it if it is all by post. "Most people say, 'hang on, if I go to court it's going to cost me a day off work and if I get a lawyer it's going to cost me a lot more than that, so I might as well pay $75 and be shot of it'," he said. That ridiculous decision means that the PTUAreceives regular complaints about the difficulty occasional travellers have in trying to get or use a ticket. "First, let's assume that the commuter did what they could to touch on," he said. Another was on a call with a friend, and didn't take a moment. Public Transport Victoria has posted some useful information on its web site, which you can read here. } By signing up, you agree to Pedestrian Group's Terms of Service and consent to our Privacy Policy. Just make sure the address is correct as it may have changed since then! DisabledUser183828 on 11/01/2017 - 23:27 +1. The following are some risks and benefits of each choice: from your nearest community legal centre, Homeless Law or Victoria Legal Aid before taking any action on the fine. It was all very confusing. Touch off at a myki reader to pay the lowest fare. This means you must prove: The only defence available when challenging a fine in Court is that before, during and after travel you took all reasonable steps to hold a valid ticket. If the case is straightforward and you can show that circumstances were outside your control, you don't have a long history of infringements and do have a good Myki touch-on record, they will almost certainly withdraw the notice. The station is managed by ScotRail Head Office Information Phone Number: 03448110141 FaxNumber : 0141 335 4592 Textphone Number: 1800108009122901 (For By clicking Join, you acknowledge you have read and agree to the program terms, including the binding arbitration agreement, in the We are also building an enclosed waiting room with plenty of seating. I would take it to court! Sixty days or less before the expiry date, you can either apply online or download an Application for Replacement Myki. the Daily fare. Not yet. var force = ''; Note however, that the reactivation process can take up to 24 hours, so if your balance is too low to allow you to travel, you will need to top up your card immediately (for instance at a vending machine) if you want to use it there and then. with the suburbs and the public transport system, that way I could find the perfect location. What greeted us as we alighted at Footscray station? Only in certain circumstances. A long list of recommended places will come up. Although the off-peak period starts at 18:00 (6 p.m.), a passenger using a V/Line train can touch on after 17:45 (5:45 p.m.) and still obtain the off-peak fare. Mr Burnside said the commuter should then explain to the Public Transport Victoria officer the steps they took to try to touch on. Everyone, whether they pleaded guilty or innocent, was allowed to tell their side of the story. You cant get a replacment card from a railway station. After working with Julian Burnsides Myki Flying Squad legal team, the group has assembled the relevant information into a handy, very mobile friendly web resource. text-align: center; SOS speed dial button Just by pressing the SOS speed dial button, your child can reach you at any time, while the smartwatch will automatically send you the coordinates of your child's . Your first ticket infringement notice includes a form that you can complete to tell the Department you wish to challenge the fine. That Hub can perform more operations than the one at Southern Cross. } )( window, document, 'script', 'dataLayer', 'GTM-W5PMGDG' ); .postid-1764461 .panel-signup { } We created www.mykifines.org.au - a website that is simple, easy to use and gave commuters an understanding of their rights when faced with deciding on a $75 on-the-spot penalty fare. I was running late to volunteering, with a 40-minute trip to Footscray hanging over my head. In reality, you must touch on the first time you use a ticket for a particular journey, to set its expiry date and time. Were sorry, this feature is currently unavailable. If your Myki card is registered and it is lost or stolen, report that as soon as possible by calling 1800 800 007, or logging on to your online Myki account, or going a PTV Hub. // ignored If your travel is eligible for the Weekend Saver daily fare (Saturdays, Sundays and public holidays), then Myki charges you a maximum of $6.70 per day ($3.35 concession). You must touch on when boarding a bus, even if your ticket is already valid for that journey, so that the bus driver knows you have a valid ticket. } Even if people have a good defence, he said, they are often put off contesting the fine in court due to the time and expense involved. You can then use your phone to touch on and off. Provided everything works correctly, it does give you the best daily fare, by charging you the cheapest possible fare for each trip, and upgrading it automatically, for instance from a 2-hour Zone 1, to a Daily Zone 1+2 whatever is cheapest for your days travel. I give it him, he checks it and then moves on. Five months of agonising anxiety. When it was finally my turn, I asked for a sentence indication. You can either do that by filling out an online application, or by completing the paper Myki Refund & Reimbursement Form. Does the credit on my Myki expire if I havent used it for 90 days? The new Vix readers which have been installed across the Myki system have eased that problem to some extent, particularly on buses, on which the older Myki readers were notorious for their slow and inconsistent response times. [1] 3 Register your card. Oz Kids May 13FRee entry TO STUDENTS IN PRIMARY OR SECONDARY SCHOOLS Proudly supported by the Australian Government May 2013 www.ozkids.com.au in schools! You can email the site owner to let them know you were blocked. But if your journey starts or finishes outside the boundaries of the Free Tram Zone, you must touch on your Myki in the normal way to make sure you have a valid ticket. if(all_links.href.search(/^http/) != -1 && all_links.href.search('www.pedestrian.tv') == -1 && all_links.href.search(/^#/) == -1) { For example the Collins Street Hub includes the Pass Office, which issues the various forms of free travel passes which are available on the public transport network. } They are valid on weekends, but only in the zones youve paid for. ); If you are issued with a fine, you have lots of legal . external_links_in_new_windows_load(external_links_in_new_windows_loop); The discount fare for off-peak travel, which provides a 30% reduction over the normal fare, is available under Myki for all services timetabled to arrive in, and depart from, Melbourne outside the designated peak times. Maybe we accidentally forget to touch on or off, or maybe our phone battery dies, and we're unable to top up our myki card before boarding. I have not told my parents as they would be really angry. Cookie Notice You are using an out of date browser. For all things cursed, cute and chaotic, shes on Instagram and TikTok @rari.ferrarri. Under Myki, the concession which allows single (one-way) ticket holders one hours free travel in Zones 1 & 2 either side of their V/Line journey, and free Zone 1 & 2 travel all day for all other ticket types, including day return, continues to apply. Classic example: "I couldn't touch on because the machine was broken." New comments cannot be posted and votes cannot be cast. When Yarra Trams, Metro Trains or V/Line miss their monthly performance targets, you can claim compensation. Note that Commuter Club is only a Melbourne metropolitan program. However refunds are not available on expired Passes, and you cannot get a refund of the purchase price of a Myki ($6 or $3 concession) .
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